Deskwoot

Deskwoot is customer support software that brings 13 channels into one shared inbox: website live chat, email, WhatsApp, Telegram, Microsoft Teams, Discord, Facebook Messenger, Instagram, X, SMS, LINE, phone and a REST API. Everyone on the team sees who is answering what. Its AI agent reads your website, help center and documents and answers routine questions on every channel except phone calls. When a question needs a person, it hands the conversation to your team with the reason. Pricing: a free plan, and paid plans from $4 per agent a month. 7 day free trial with 30 seats, no credit card required. Data is hosted in the EU.